Support

Contact Us

Have a question, found a bug, or need help? Reach out and we'll do our best to respond promptly.

Email Support

General & account support: support@traderope.com

Accounts & Billing

Sign-up is self-service and every account starts with a 14-day full-feature free trial, no payment method required. For billing, subscription, or refund questions, email the address above with the subject line “Billing Request”.

Privacy & Legal Inquiries

For privacy-related requests (including data deletion), email the address above with the subject line “Privacy Request”. See our Privacy Policy for details.

Response Time

support@traderope.com is active and available for customer support. We aim to respond to support requests within 2–3 business days.

TradeRope does not provide investment advice or trading recommendations. For more on our boundaries, see our Terms of Service and Disclaimer.