Have a question, found a bug, or need help with your account? Reach out and we'll do our best to respond promptly.

Email Support

General & account support: support@traderope.com

What to Include

To help us respond faster, please include:

• A brief description of your question or issue
• The email address associated with your account
• Any relevant error messages or screenshots

Response Time

We aim to respond to support requests within 2–3 business days.

Accounts & Billing

Sign-up is self-service and every account starts with a 14-day full-feature free trial, no payment method required. For billing, subscription, or refund questions, email the address above with the subject line “Billing Request”.

Legal & Privacy Inquiries

For privacy-related requests (including data deletion), please email the address above with the subject line “Privacy Request”. See our Privacy Policy for details.

TradeRope does not provide investment advice or trading recommendations. For questions about our legal pages, see Terms of Service and Disclaimer.